Privacy Policy

Introduction

aiStudio57 ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at aistudio57.com or use our services, including our AI Receptionist and AI Video Production services.

Please read this Privacy Policy carefully. By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Contact us via email or phone
• Subscribe to our AI Receptionist service
• Order AI Video Production services
• Fill out forms on our website
• Make payments through our platform

This information may include your name, email address, phone number, business name, billing address, and payment information.

AI Receptionist Service Data

If you use our AI Receptionist service, we process the following data on your behalf:

• Inbound call recordings and transcriptions
• Caller information (name, phone number, reason for call)
• Appointment scheduling data
• Call summaries and analytics

Important: This data belongs to you, our customer. We act as a data processor on your behalf and do not use caller data for any purpose other than providing the AI Receptionist service.

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and location data
• Browser type and version
• Device information
• Pages visited and time spent on pages
• Referring website addresses

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our services
• To process payments and send billing information
• To respond to your inquiries and provide customer support
• To send service-related communications (call summaries, appointment confirmations)
• To improve our website and services
• To comply with legal obligations
• To detect and prevent fraud or abuse

How We Share Your Information

We do not sell your personal information. We may share your information with:

Service Providers

We work with third-party service providers to deliver our services:

• Twilio: Phone infrastructure for AI Receptionist calls
• ElevenLabs: AI voice generation
• Google/Outlook: Calendar integration for appointment booking
• AWS: Cloud hosting and data storage

Legal Requirements

We may disclose your information if required by law, court order, or government request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit (SSL/TLS) and at rest
• Secure cloud infrastructure with access controls
• Regular security assessments and updates
• Limited employee access to personal data

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specifically:

• Account data: Retained while your account is active and for up to 2 years after cancellation
• Call recordings: Retained for 30 days unless you request longer retention
• Call summaries: Retained for 1 year
• Payment records: Retained for 7 years for tax and legal compliance

You may request deletion of your data at any time by contacting us at info@aistudio57.com.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to certain processing of your information
• Withdrawal of consent: Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at info@aistudio57.com.

Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device that help us:

• Remember your preferences
• Understand how you use our website
• Improve our services
• Provide relevant content

You can control cookies through your browser settings. Disabling cookies may affect the functionality of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: